Our Firm
Our firm specializes in representing all forms of creditors, including, but not limited to original creditors, debt buyers, landlords, and small businesses. If you would like to contact our firm to discuss how you can become a client, please contact us.
Our award-winning team of attorneys and collectors, and administrative staff, strive to ensure the highest level of client satisfaction and legal compliance. Our staff’s efforts speak through its results.
Our team has been recognized by our clients for their superior collections, top performance, compliance, and consumer experience achievements. Why do these achievements and accolades matter? Because it means we are working to obtain the best possible service and results for our clients. Using state of the art equipment for high volume document processing, we can track and ensure that all our clients files are being serviced to obtain the best possible results for each file.
In this electronic world, we also understand the importance of ensuring our client’s data and files are protected. To protect our clients, we employ the latest digital security and surveillance systems. Our staff is regularly trained regarding importance of digital security and file protection. Our clients rest easy with the knowledge that their data and files are safe and secure.
Our firm also understands that a debt collection firm cannot exist in a vacuum. For this reason, we offer a “one stop shop” for all our client’s collection needs. Once a debt is placed, our attorneys will review our clients’ documents to ensure that a valid legal claim exists. Once we have determined a valid claim exists, our clients have the option of attempting to collect the debt though our call center before proceeding to suit. Those clients who want to utilize our call center do so with knowing that our collectors are extensively trained and tested to ensure compliance with the numerous collection laws. Those clients who elect to proceed with collection know that our legal staff is highly experienced, capable, and familiar with the numerous courts throughout Michigan. Our legal staff will navigate your files from filing the case, through judgment, and appeal if necessary. We are aware that judgments without results are meaningless. Once a judgment has been obtained, our office utilizes state of the art skip tracing and asset searches to get our clients’ judgments paid.
We also separate ourselves from our competitors by not shying away from negative reviews or complaints. We understand debt collection is not a popular industry, but we value feedback. Consumer feedback provides our firm and clients with a measure of what we are doing right and how we can improve. We read all reviews and, when appropriate, will advise our clients how they can improve their policies and procedures. We seek to not only elevate our firm, but our clients as well.
Our firm is passionate about debt collection. We are a founding member of the Michigan Creditors Bar Association and a member of the National Association of Retail Collection Attorneys. We are accredited by the Better Business Bureau and a subscriber to Credit Collection Education Forum.